Evidence & Results

Named proof from named leaders.

We don't hide behind anonymous testimonials. Every number is real, every outcome is evidenced, and every claim is qualified. This is the proof.

Trusted by enterprise leadership teams at

Evidence Ledger Boardroom Patterns Impact Reports What's Next
How we measure

Evidence Ledger: Spend → Capability → Value

Every case study is structured around the same framework. What did the organisation invest? What capability was built? What value was created? No assumptions. No hopeful projections. Just evidence.

Case Study 1 · FTSE-250 Global Insurer

Investment
£513k
In-Year Returns
£1.8M–£3M
ROI
3.5×–6×
Headcount
≈1,000 FTE
Span: 18 months across 350+ leaders
Key Evidence:
  • 10% headcount non-replacement through natural attrition (≈100 roles across the insurance operations team)
  • Average NPS 8.6 across all sessions (range 7.5–10)
  • Internal facilitators now self-delivering TEAM sessions through COACH2COACH, moving to self-funding model
  • L0/L1 → L3 fluency movement tracked across 350+ leaders via Transcript Intelligence
I thought AI was a thing that happens over there. IT does something to processes or systems that are somewhat removed from me. I couldn't see how it was going to help me personally.
— HR Director
FTSE-250 Global Insurer
TIP is the first partner that makes AI actionable for leaders, not just for the technology team.
— Chief Product Officer
FTSE-250 Global Insurer
What Happened: The organisation's leadership team started with minimal AI fluency and significant confusion about relevance. The 350+ leaders progressed through STEP 1 (PERSONAL, TEAM, and ACCELERATE sessions) over 18 months. Transcript Intelligence data showed clear fluency progression. The organisation's operations division identified the most impactful capacity gains, avoiding hiring across a cohort through better prioritisation and efficiency. That 10% natural attrition generated the bulk of the reported returns. By month 12, internal facilitators were trained through COACH2COACH to self-deliver TEAM sessions, creating a self-funding model.
Why It Matters: This is a real, named, publicly traded organisation. The HR Director and CPO are real leaders with real quotations. The £513k investment, £1.8M–£3M returns, and 10% attrition are all board-reported figures. This is not a case study. It is an auditable result.

Case Study 2 · Professional Services Firm

Price Increase (3 months)
25%
Cost Reduction
10%
Velocity Improvement
10%
Product Model Shift
To SaaS
Programme: BRILLIANCE (STEP 2)
What Happened: A Professional Services firm completed STEP 1 (building AI fluency across their consulting leadership). Once the ≈20% capacity reclamation was evidenced, they moved into STEP 2 via BRILLIANCE. The programme focused on converting that freed capacity into customer-facing impact. The firm repackaged one of their existing services as an AI-native SaaS product, repositioned their service delivery at higher price points, and reduced back-office friction. Within 90 days, three results were clear: pricing power increased 25%, operational costs reduced 10%, and project velocity improved 10%. The SaaS product became their primary new revenue line.
Why It Matters: This shows the bridge between STEP 1 and STEP 2. Capacity built in STEP 1 is only valuable if it is deployed. BRILLIANCE enabled that deployment. The firm is not named here at their request, but they have been quoted as a reference for similar organisations.
Named Leader Evidence

From the boardroom.

Within just a week, I've gained substantial efficiency and newfound time capital that allows me to focus on more impactful work. Their approach doesn't just save time; it's already redefined how I am thinking about and approaching the work I do.
Sir Jeremy Darroch
Chair, Reckitt · Former CEO, Sky

What This Means: Sir Jeremy engaged with TIP for a focused STRATEGIC session. Within one week of completion, he reported reclaimed capacity and a shift in his working approach. This is first-person proof from a global chair and former CEO. The timeframe: measurable change in 7 days reflects the intensity of the programme and the quality of the work.

Aggregate Evidence

Patterns across 350+ leaders, 12 enterprises.

Individual case studies are powerful. Patterns are proof. Here's what we consistently see across our portfolio.

The Evidence Ledger. Consistent Outcomes

Across all programmes, we track three dimensions: How much capacity did leaders reclaim? How quickly did fluency improve? How sustainable is the evidence of behaviour change?

Capacity Reclaimed

≈20% typical leadership capacity reclaimed ("move 5 days of work into 4": not a guarantee, a pattern). Measured via time audits, self-reported capacity surveys, and task completion velocity.

Fluency Progression

L0/L1 → L3 AI fluency in weeks, not months. Tracked via Transcript Intelligence analysis of participant dialogue across sessions. Leaders move from "I've heard of AI" to daily hands-on practice.

NPS Guarantee

If a PERSONAL or TEAM session scores an average NPS of 6 or below, you don't pay. Across our portfolio, average NPS is 8.3. Range: 7.5–10. This is independent proof of impact.

These patterns hold across industries (insurance, professional services, tech, healthcare), across geographies (GB, US, EU), and across seniority (L4 IC to Board). The pattern is consistent because the methodology is consistent.

Data Source: "Leadership Impact Report 2026": analysis across 350+ leaders across 12 enterprises. Available to prospective clients under NDA.

Self-Funding Model: COACH2COACH

Cost Saving (10 TEAM sessions)
≈£49k
Internal Facilitators Trained
4
Self-Delivery Rate
100%
Scale Model
Self-Funding
What Happened: After 12 months of STEP 1 delivery, the organisation's internal team was trained through COACH2COACH to facilitate PERSONAL and TEAM sessions independently. The cost per external TEAM session is approximately £4,900. With 10 sessions self-delivered internally, the organisation saves ≈£49k in external delivery fees. That saving alone pays for the COACH2COACH train-the-trainer programme, converting the ongoing engagement into a self-funding model.
Why It Matters: TIP's objective is not vendor lock-in. It is capability building and independence. COACH2COACH proves the model scales without our involvement. Once trained, internal facilitators deliver the same standards and outcomes. This is the ultimate evidence of efficacy: the organisation no longer needs us.

Case Study 3 · Collapsed Friction. Why our founder practises what he teaches

"In 2019 this dispute would have been unwinnable without a specialist legal team costing tens of thousands of pounds. In 2022 it was winnable in 100 active days by one person with a laptop."

— Adam Street, Founder, TIP

The situation: One side had a £30M insurer with in-house legal, a specialist loss adjustor, and an appointed surveyor. The other side: a leaseholder with personal exposure exceeding £150,000, no legal training, no insurance law expertise, and no specialist team. What happened next is the story TIP was built on.
What AI made possible: Expert report analysis identifying that the insurer's surveyor had based conclusions on generic drawings rather than project-specific architectural plans. Legal research producing a challenge to the humidity exclusion later validated by a King's Counsel opinion. A KC barrister brief that would previously have required weeks of solicitor time. An FOS ombudsman submission previously considered unviable for an individual without legal support.
The outcome: Full insurer capitulation. Claim paid. Surveyor replaced. Assessment methodology revised. Consequential damages acknowledged. The dispute was resolved without litigation, in 100 active days, by one person who had never studied law, using AI to systematically dismantle a £30M insurer's position across every dimension.

Why this matters for your organisation

This isn't an abstract case study. It's the lived experience that led to TIP. When your leaders believe AI is "a thing that happens over there," they're leaving this kind of capability on the table. Every function has its version of collapsed friction: the moment when AI makes the previously impossible, possible. TIP's job is to help your leaders find theirs.

Leadership Impact Report 2026

Full evidence across 350+ leaders, 12 enterprises. Request your copy.

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Leadership Impact Report 2025

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